We Care
Contact Us
A real person answers. Call, email or send us a message.
We would rather you asked than guessed. Whether it is sizing, an order, or a bulk enquiry, a real person answers.
Customer support
Phone: 010 001 1295
Email: info@mongato.co.za
We also answer on WhatsApp and through live chat during business hours.
Orders and delivery
Orders are collected daily by The Courier Guy between 2pm and 3pm. Most areas receive within a few working days, remote areas three to four. Free delivery on orders over R450.
To check where your order is, use order tracking.
Sizing and exchanges
Sizing is the most common thing people contact us about, and it is the easiest to fix. See the size and fit guide, or message us and we will help.
Schools, NGOs and corporates
We supply institutional and bulk orders, including dignity and CSI programmes. Tell us the volume and timeline and we will come back with pricing.
Become a partner
If you want to sell Mongato, see the partner programme.
Send us a message
Tell us what you need and a real person will reply.
We use your details only to reply to you. See our privacy policy.
We Care
Ready to try period underwear?
Three to five pairs cover a full cycle. Start with our best sellers.
- Free delivery over R450
- Sizes XS to 5XL
- Lasts 2 to 3 years