Refund policy

We would rather you ended up with something that works than something that sits in a drawer.

Exchanges

Sizing is the most common reason people come back to us, and the easiest thing to fix. Contact us within 30 days of delivery and we will help you exchange for another size, subject to availability.

Condition

For hygiene reasons items must be unworn, unwashed and in their original packaging with tags attached. This does not affect your rights where an item is defective.

Faulty or incorrect items

If something arrives faulty, damaged, or is not what you ordered, tell us and we will replace or refund it. Your rights under the Consumer Protection Act are not limited by anything in this policy.